{"id":3,"date":"2024-07-23T19:49:59","date_gmt":"2024-07-23T19:49:59","guid":{"rendered":"http:\/\/happierifhealthier.com\/?page_id=3"},"modified":"2026-11-08T16:39:54","modified_gmt":"2026-11-08T16:39:54","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/happierifhealthier.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div class=\"hih-pol hih-pol-fr\">\n<p class=\"hih-pol-date\">Derni\u00e8re mise \u00e0 jour : 8 novembre 2026<\/p>\n<p>Votre sant\u00e9 est une affaire intime. Cette politique explique, simplement et compl\u00e8tement, quelles donn\u00e9es nous collectons, pourquoi, qui y a acc\u00e8s, combien de temps nous les gardons et comment exercer vos droits. Elle s&rsquo;applique au site happierifhealthier.com et \u00e0 l&rsquo;ensemble de nos services (s\u00e9ances, programmes, bilan sant\u00e9, quiz, espace cliente, newsletter).<\/p>\n\n<h2>1. Qui est responsable de vos donn\u00e9es ?<\/h2>\n<p>Le responsable du traitement est <strong>Hafida Wahbi<\/strong>, naturopathe, exer\u00e7ant sous le nom <strong>Happier If Healthier<\/strong>, Marrakech, Maroc.<br>Contact pour toute question sur vos donn\u00e9es : <a href=\"mailto:happierifhealthier@gmail.com\">happierifhealthier@gmail.com<\/a> (objet : \u00ab Donn\u00e9es personnelles \u00bb).<\/p>\n<p>Nous appliquons la <strong>loi marocaine n\u00b0 09-08<\/strong> relative \u00e0 la protection des personnes physiques \u00e0 l&rsquo;\u00e9gard du traitement des donn\u00e9es \u00e0 caract\u00e8re personnel, contr\u00f4l\u00e9e par la CNDP. Lorsque nous accompagnons des personnes situ\u00e9es dans l&rsquo;Union europ\u00e9enne, nous respectons \u00e9galement le <strong>R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD)<\/strong>.<\/p>\n\n<h2>2. Les donn\u00e9es que nous collectons, et pourquoi<\/h2>\n<p>Nous ne collectons que ce qui est utile \u00e0 votre accompagnement. Voici, service par service :<\/p>\n<ul>\n<li><strong>R\u00e9servation d&rsquo;une s\u00e9ance<\/strong> (via Cal.com) : nom, e-mail, t\u00e9l\u00e9phone \u00e9ventuel, cr\u00e9neau choisi et message libre. <em>But :<\/em> organiser la s\u00e9ance, vous envoyer confirmations et rappels. <em>Base :<\/em> ex\u00e9cution du service que vous demandez.<\/li>\n<li><strong>Commandes et paiements<\/strong> (bilan sant\u00e9, programmes, produits num\u00e9riques) : nom, e-mail, adresse de facturation, produit achet\u00e9, moyen de paiement choisi. Nous ne voyons ni ne conservons jamais vos num\u00e9ros de carte : les paiements PayPal sont trait\u00e9s par PayPal, les virements par votre banque. <em>Base :<\/em> contrat et obligations comptables.<\/li>\n<li><strong>Questionnaire sant\u00e9<\/strong> (bilan sant\u00e9 et questionnaire avant s\u00e9ance) : vos r\u00e9ponses sur votre cycle, votre digestion, votre alimentation, votre sommeil, votre humeur, vos objectifs et vos notes libres. <em>But :<\/em> pr\u00e9parer votre analyse et votre s\u00e9ance. <em>Base :<\/em> votre <strong>consentement explicite<\/strong>, donn\u00e9 en remplissant et en envoyant le questionnaire (ces donn\u00e9es sont des donn\u00e9es de sant\u00e9, dites \u00ab sensibles \u00bb).<\/li>\n<li><strong>Quiz gratuits<\/strong> (PMOS \/ SOPK, hormonal, intestin, \u00e9quilibre de vie) : vos r\u00e9ponses et, si vous souhaitez recevoir votre r\u00e9sultat, votre pr\u00e9nom et votre e-mail. <em>Base :<\/em> votre consentement.<\/li>\n<li><strong>Espace cliente \u00ab Mon dossier \u00bb<\/strong> (si vous l&rsquo;activez) : documents et messages \u00e9chang\u00e9s avec Hafida (plan d&rsquo;action, compte rendu de s\u00e9ance, demandes de formulaires), et la trace des formulaires envoy\u00e9s. <em>Base :<\/em> votre consentement, donn\u00e9 en cochant la case d&rsquo;activation, et l&rsquo;ex\u00e9cution de votre accompagnement.<\/li>\n<li><strong>Suivis sant\u00e9<\/strong> (cycle, humeur et \u00e9nergie, objectifs), uniquement si vous les activez : les informations que vous saisissez vous-m\u00eame. <em>Base :<\/em> votre consentement explicite, que vous pouvez retirer \u00e0 tout moment.<\/li>\n<li><strong>Formulaire de suivi \/ retour<\/strong> : votre ressenti et vos progr\u00e8s apr\u00e8s une s\u00e9ance. <em>Base :<\/em> votre consentement.<\/li>\n<li><strong>Newsletter<\/strong> (via Brevo) : e-mail et pr\u00e9nom, uniquement si vous vous inscrivez. Un lien de d\u00e9sinscription figure dans chaque e-mail. <em>Base :<\/em> votre consentement.<\/li>\n<li><strong>Avis clientes<\/strong> : pr\u00e9nom (ou initiale), note et texte, publi\u00e9s seulement apr\u00e8s relecture et uniquement avec votre accord. <em>Base :<\/em> votre consentement.<\/li>\n<li><strong>Contact<\/strong> (formulaire, e-mail, WhatsApp, Instagram) : les informations que vous choisissez de nous transmettre. <em>Base :<\/em> r\u00e9pondre \u00e0 votre demande.<\/li>\n<li><strong>Compte client<\/strong> : identifiant, e-mail et mot de passe (chiffr\u00e9, nous ne le voyons jamais).<\/li>\n<li><strong>Donn\u00e9es techniques<\/strong> : adresse IP et donn\u00e9es de navigation n\u00e9cessaires au fonctionnement et \u00e0 la s\u00e9curit\u00e9 du site (anti-spam, protection contre les attaques). <em>Base :<\/em> notre int\u00e9r\u00eat l\u00e9gitime \u00e0 s\u00e9curiser le site.<\/li>\n<\/ul>\n<p>Nous ne faisons <strong>aucune publicit\u00e9 cibl\u00e9e<\/strong>, ne vendons <strong>jamais<\/strong> vos donn\u00e9es et ne les utilisons pas pour \u00e9tablir un profil commercial.<\/p>\n\n<h2>3. Vos donn\u00e9es de sant\u00e9 : nos engagements<\/h2>\n<ul>\n<li><strong>Acc\u00e8s strictement limit\u00e9<\/strong> : seules vous et Hafida y avez acc\u00e8s.<\/li>\n<li><strong>M\u00e9decin de l&rsquo;\u00e9quipe<\/strong> : si votre situation le justifie (par exemple pour interpr\u00e9ter un bilan sanguin), votre dossier peut \u00eatre partag\u00e9 avec le Dr Zineb Wahbi, m\u00e9decin de l&rsquo;\u00e9quipe, tenue au secret m\u00e9dical. Nous vous en informons au pr\u00e9alable et vous pouvez refuser.<\/li>\n<li><strong>Questionnaires<\/strong> : vos r\u00e9ponses sont transmises de fa\u00e7on confidentielle \u00e0 Hafida par e-mail. Une copie technique de cet e-mail est conserv\u00e9e dans le journal du site au maximum 30 jours, puis supprim\u00e9e automatiquement. Dans votre espace cliente, seule la mention \u00ab questionnaire envoy\u00e9 \u00bb appara\u00eet, pas vos r\u00e9ponses.<\/li>\n<li><strong>Pr\u00e9-rapport automatique<\/strong> : le pr\u00e9-rapport affich\u00e9 \u00e0 la fin du bilan est calcul\u00e9 automatiquement \u00e0 partir de vos r\u00e9ponses. Il est indicatif, ne constitue pas un diagnostic et n&rsquo;entra\u00eene aucune d\u00e9cision \u00e0 votre \u00e9gard : c&rsquo;est Hafida qui r\u00e9dige votre analyse personnelle.<\/li>\n<li><strong>Retrait du consentement<\/strong> : vous pouvez \u00e0 tout moment d\u00e9sactiver vos suivis ou votre espace et demander la suppression de vos donn\u00e9es de sant\u00e9. Ce retrait ne remet pas en cause ce qui a \u00e9t\u00e9 fait avant.<\/li>\n<li>La naturopathie est un accompagnement compl\u00e9mentaire : elle ne remplace ni un diagnostic ni un suivi m\u00e9dical.<\/li>\n<\/ul>\n\n<h2>4. Qui re\u00e7oit vos donn\u00e9es ?<\/h2>\n<p>Vos donn\u00e9es ne sont accessibles qu&rsquo;\u00e0 Hafida et, si besoin, \u00e0 la m\u00e9decin de l&rsquo;\u00e9quipe. Pour fonctionner, nous utilisons des prestataires techniques (sous-traitants), qui n&rsquo;agissent que sur nos instructions :<\/p>\n<ul>\n<li><strong>Hostinger<\/strong> : h\u00e9bergement du site et de sa base de donn\u00e9es.<\/li>\n<li><strong>Cal.com<\/strong> (\u00c9tats-Unis) : prise de rendez-vous, rappels et lien de visio.<\/li>\n<li><strong>Google<\/strong> (Gmail, Google Fonts) : r\u00e9ception des e-mails et questionnaires ; affichage des polices du site.<\/li>\n<li><strong>Brevo<\/strong> (France, UE) : envoi de la newsletter et des notifications.<\/li>\n<li><strong>PayPal<\/strong> et votre banque : paiements.<\/li>\n<li><strong>Meta<\/strong> (WhatsApp, Instagram) : uniquement si vous choisissez de nous \u00e9crire par ces canaux.<\/li>\n<\/ul>\n<p>Nous pouvons aussi \u00eatre tenus de communiquer des donn\u00e9es \u00e0 une autorit\u00e9 si la loi l&rsquo;exige.<\/p>\n\n<h2>5. Transferts hors du Maroc et de l&rsquo;Union europ\u00e9enne<\/h2>\n<p>Certains prestataires (Cal.com, Google, PayPal, Meta) peuvent traiter des donn\u00e9es aux \u00c9tats-Unis ou dans d&rsquo;autres pays. Nous choisissons des prestataires reconnus qui offrent des garanties de protection (clauses contractuelles types de la Commission europ\u00e9enne ou m\u00e9canismes \u00e9quivalents) et nous limitons les donn\u00e9es transmises au strict n\u00e9cessaire. Vos r\u00e9ponses d\u00e9taill\u00e9es aux questionnaires sant\u00e9 ne sont jamais envoy\u00e9es \u00e0 Cal.com.<\/p>\n\n<h2>6. Combien de temps gardons-nous vos donn\u00e9es ?<\/h2>\n<ul>\n<li><strong>Dossier d&rsquo;accompagnement<\/strong> (espace cliente, questionnaires, comptes rendus, \u00e9changes) : pendant l&rsquo;accompagnement, puis 3 ans apr\u00e8s notre dernier contact, avant suppression.<\/li>\n<li><strong>Suivis sant\u00e9<\/strong> : jusqu&rsquo;\u00e0 ce que vous les supprimiez ou les d\u00e9sactiviez, et au plus tard 3 ans apr\u00e8s votre derni\u00e8re connexion.<\/li>\n<li><strong>Journal technique des e-mails du site<\/strong> : 30 jours.<\/li>\n<li><strong>R\u00e9servations<\/strong> : 3 ans apr\u00e8s la s\u00e9ance.<\/li>\n<li><strong>Commandes et factures<\/strong> : 10 ans (obligations comptables).<\/li>\n<li><strong>Newsletter<\/strong> : jusqu&rsquo;\u00e0 votre d\u00e9sinscription, ou apr\u00e8s 3 ans sans aucune ouverture.<\/li>\n<li><strong>Avis<\/strong> : tant qu&rsquo;ils sont publi\u00e9s ; vous pouvez demander leur retrait \u00e0 tout moment.<\/li>\n<li><strong>Demandes de contact<\/strong> : 3 ans apr\u00e8s notre dernier \u00e9change.<\/li>\n<li><strong>Cookies<\/strong> : 13 mois au maximum.<\/li>\n<\/ul>\n\n<h2>7. S\u00e9curit\u00e9<\/h2>\n<p>Le site est enti\u00e8rement chiffr\u00e9 (HTTPS). L&rsquo;acc\u00e8s \u00e0 l&rsquo;administration et aux dossiers est prot\u00e9g\u00e9 par mot de passe et r\u00e9serv\u00e9 \u00e0 Hafida. Les mots de passe des comptes sont chiffr\u00e9s. Votre espace cliente et vos suivis ne sont visibles que par vous (une fois connect\u00e9e) et par Hafida. Aucun syst\u00e8me n&rsquo;\u00e9tant infaillible, nous vous informerons, ainsi que l&rsquo;autorit\u00e9 comp\u00e9tente lorsque la loi l&rsquo;exige, en cas d&rsquo;incident touchant vos donn\u00e9es.<\/p>\n\n<h2>8. Vos droits<\/h2>\n<p>Vous pouvez \u00e0 tout moment :<\/p>\n<ul>\n<li><strong>acc\u00e9der<\/strong> \u00e0 vos donn\u00e9es et en obtenir une copie ;<\/li>\n<li>les faire <strong>rectifier<\/strong> ou compl\u00e9ter ;<\/li>\n<li>en demander la <strong>suppression<\/strong> (sauf ce que nous devons garder l\u00e9galement, comme les factures) ;<\/li>\n<li>vous <strong>opposer<\/strong> \u00e0 un traitement, notamment \u00e0 la newsletter, ou en demander la <strong>limitation<\/strong> ;<\/li>\n<li>recevoir vos donn\u00e9es dans un format lisible pour les transmettre ailleurs (<strong>portabilit\u00e9<\/strong>) ;<\/li>\n<li><strong>retirer votre consentement<\/strong> \u00e0 tout moment.<\/li>\n<\/ul>\n<p>Pour cela, \u00e9crivez-nous \u00e0 <a href=\"mailto:happierifhealthier@gmail.com\">happierifhealthier@gmail.com<\/a>. Nous r\u00e9pondons dans un d\u00e9lai d&rsquo;un mois au plus. Nous pourrons vous demander de confirmer votre identit\u00e9, uniquement pour prot\u00e9ger vos donn\u00e9es. Vos suivis sant\u00e9 peuvent aussi \u00eatre effac\u00e9s directement depuis votre espace.<\/p>\n<p>Si vous estimez que vos droits ne sont pas respect\u00e9s, vous pouvez saisir la <strong>CNDP<\/strong> (Commission nationale de contr\u00f4le de la protection des donn\u00e9es \u00e0 caract\u00e8re personnel, <a href=\"https:\/\/www.cndp.ma\" target=\"_blank\" rel=\"noopener\">www.cndp.ma<\/a>) au Maroc, ou, si vous r\u00e9sidez dans l&rsquo;Union europ\u00e9enne, l&rsquo;autorit\u00e9 de votre pays (en France : la <a href=\"https:\/\/www.cnil.fr\" target=\"_blank\" rel=\"noopener\">CNIL<\/a>). N&rsquo;h\u00e9sitez pas \u00e0 nous \u00e9crire d&rsquo;abord : nous ferons tout pour trouver une solution.<\/p>\n\n<h2>9. Cookies<\/h2>\n<p>Le site n&rsquo;utilise <strong>ni cookies publicitaires, ni outil de mesure d&rsquo;audience<\/strong>. Il d\u00e9pose uniquement des cookies n\u00e9cessaires \u00e0 son fonctionnement :<\/p>\n<ul>\n<li>panier et commande (WooCommerce) ;<\/li>\n<li>connexion \u00e0 votre compte et \u00e0 votre espace cliente (WordPress) ;<\/li>\n<li>m\u00e9morisation de la langue choisie et cache technique du site ;<\/li>\n<li>notifications du navigateur (Brevo), uniquement si vous les acceptez dans la fen\u00eatre de votre navigateur.<\/li>\n<\/ul>\n<p>Certaines pages int\u00e8grent des contenus externes (calendrier de r\u00e9servation Cal.com, polices Google). Ces services peuvent recevoir votre adresse IP et d\u00e9poser leurs propres cookies, selon leurs politiques. Vous pouvez \u00e0 tout moment bloquer ou supprimer les cookies dans les r\u00e9glages de votre navigateur ; certaines fonctions (panier, connexion) pourraient alors ne plus fonctionner.<\/p>\n\n<h2>10. Mineures<\/h2>\n<p>Nos services s&rsquo;adressent aux adultes. Une personne de moins de 18 ans ne peut \u00eatre accompagn\u00e9e qu&rsquo;avec l&rsquo;accord et en pr\u00e9sence d&rsquo;un parent ou repr\u00e9sentant l\u00e9gal, qui remplit alors les formulaires avec elle.<\/p>\n\n<h2>11. Modifications<\/h2>\n<p>Nous pouvons mettre \u00e0 jour cette politique, par exemple si nous changeons d&rsquo;outil. La date en haut de page indique la derni\u00e8re version. En cas de changement important, nous vous en informerons par e-mail ou dans votre espace cliente.<\/p>\n<\/div>\n<div class=\"hih-pol hih-pol-en\">\n<p class=\"hih-pol-date\">Last updated: 8 November 2026<\/p>\n<p>Your health is personal. This policy explains, simply and completely, what data we collect, why, who can access it, how long we keep it and how to exercise your rights. It applies to happierifhealthier.com and all our services (sessions, programs, health report, quizzes, client space, newsletter).<\/p>\n\n<h2>1. Who is responsible for your data?<\/h2>\n<p>The data controller is <strong>Hafida Wahbi<\/strong>, naturopath, practising as <strong>Happier If Healthier<\/strong>, Marrakech, Morocco.<br>Contact for any question about your data: <a href=\"mailto:happierifhealthier@gmail.com\">happierifhealthier@gmail.com<\/a> (subject: \u00ab\u00a0Personal data\u00a0\u00bb).<\/p>\n<p>We comply with <strong>Moroccan Law No. 09-08<\/strong> on the protection of individuals with regard to the processing of personal data, supervised by the CNDP. When we work with people located in the European Union, we also comply with the <strong>General Data Protection Regulation (GDPR)<\/strong>.<\/p>\n\n<h2>2. What we collect, and why<\/h2>\n<p>We only collect what is useful for your care. Service by service:<\/p>\n<ul>\n<li><strong>Booking a session<\/strong> (via Cal.com): name, email, phone if given, chosen time slot and free message. <em>Purpose:<\/em> organise the session, send confirmations and reminders. <em>Basis:<\/em> providing the service you request.<\/li>\n<li><strong>Orders and payments<\/strong> (health report, programs, digital products): name, email, billing address, product, payment method chosen. We never see or store card numbers: PayPal payments are processed by PayPal, transfers by your bank. <em>Basis:<\/em> contract and accounting obligations.<\/li>\n<li><strong>Health questionnaire<\/strong> (health report and pre-session questionnaire): your answers about your cycle, digestion, diet, sleep, mood, goals and free notes. <em>Purpose:<\/em> prepare your analysis and your session. <em>Basis:<\/em> your <strong>explicit consent<\/strong>, given by completing and sending the questionnaire (this is health data, a \u00ab\u00a0sensitive\u00a0\u00bb category).<\/li>\n<li><strong>Free quizzes<\/strong> (PCOS, hormonal, gut, life balance): your answers and, if you want your result, your first name and email. <em>Basis:<\/em> your consent.<\/li>\n<li><strong>\u00ab\u00a0My file\u00a0\u00bb client space<\/strong> (if you activate it): documents and messages exchanged with Hafida (action plan, session summary, form requests) and a record of forms sent. <em>Basis:<\/em> your consent, given by ticking the activation box, and the delivery of your program.<\/li>\n<li><strong>Health trackers<\/strong> (cycle, mood and energy, goals), only if you activate them: the information you enter yourself. <em>Basis:<\/em> your explicit consent, which you can withdraw at any time.<\/li>\n<li><strong>Follow-up \/ feedback form<\/strong>: how you feel and your progress after a session. <em>Basis:<\/em> your consent.<\/li>\n<li><strong>Newsletter<\/strong> (via Brevo): email and first name, only if you subscribe. Every email has an unsubscribe link. <em>Basis:<\/em> your consent.<\/li>\n<li><strong>Client reviews<\/strong>: first name (or initial), rating and text, published only after review and only with your agreement. <em>Basis:<\/em> your consent.<\/li>\n<li><strong>Contact<\/strong> (form, email, WhatsApp, Instagram): the information you choose to send us. <em>Basis:<\/em> answering your request.<\/li>\n<li><strong>Customer account<\/strong>: username, email and password (encrypted, we never see it).<\/li>\n<li><strong>Technical data<\/strong>: IP address and browsing data needed to run and secure the site (spam and attack protection). <em>Basis:<\/em> our legitimate interest in keeping the site secure.<\/li>\n<\/ul>\n<p>We do <strong>no targeted advertising<\/strong>, <strong>never<\/strong> sell your data and do not use it to build a commercial profile.<\/p>\n\n<h2>3. Your health data: our commitments<\/h2>\n<ul>\n<li><strong>Strictly limited access<\/strong>: only you and Hafida can access it.<\/li>\n<li><strong>Team doctor<\/strong>: when your situation justifies it (for example to interpret blood tests), your file may be shared with Dr Zineb Wahbi, the team&rsquo;s doctor, who is bound by medical confidentiality. We tell you beforehand and you can refuse.<\/li>\n<li><strong>Questionnaires<\/strong>: your answers are sent confidentially to Hafida by email. A technical copy of that email is kept in the site&rsquo;s mail log for at most 30 days, then deleted automatically. Your client space only shows \u00ab\u00a0questionnaire sent\u00a0\u00bb, not your answers.<\/li>\n<li><strong>Automatic pre-report<\/strong>: the pre-report shown at the end of the health report is calculated automatically from your answers. It is indicative, is not a diagnosis and leads to no decision about you: Hafida writes your personal analysis.<\/li>\n<li><strong>Withdrawing consent<\/strong>: you can deactivate your trackers or your space and ask for your health data to be deleted at any time. This does not affect what was done before.<\/li>\n<li>Naturopathy is complementary support: it does not replace a diagnosis or medical care.<\/li>\n<\/ul>\n\n<h2>4. Who receives your data?<\/h2>\n<p>Your data is only accessible to Hafida and, if needed, the team&rsquo;s doctor. To operate, we use technical providers (processors) who act only on our instructions:<\/p>\n<ul>\n<li><strong>Hostinger<\/strong>: website and database hosting.<\/li>\n<li><strong>Cal.com<\/strong> (United States): bookings, reminders and video link.<\/li>\n<li><strong>Google<\/strong> (Gmail, Google Fonts): receiving emails and questionnaires; displaying the site&rsquo;s fonts.<\/li>\n<li><strong>Brevo<\/strong> (France, EU): newsletter and notifications.<\/li>\n<li><strong>PayPal<\/strong> and your bank: payments.<\/li>\n<li><strong>Meta<\/strong> (WhatsApp, Instagram): only if you choose to contact us through these channels.<\/li>\n<\/ul>\n<p>We may also have to disclose data to an authority where the law requires it.<\/p>\n\n<h2>5. Transfers outside Morocco and the European Union<\/h2>\n<p>Some providers (Cal.com, Google, PayPal, Meta) may process data in the United States or other countries. We choose recognised providers offering protection safeguards (European Commission standard contractual clauses or equivalent mechanisms) and we limit the data shared to what is strictly necessary. Your detailed health questionnaire answers are never sent to Cal.com.<\/p>\n\n<h2>6. How long do we keep your data?<\/h2>\n<ul>\n<li><strong>Care file<\/strong> (client space, questionnaires, summaries, messages): during your program, then 3 years after our last contact, before deletion.<\/li>\n<li><strong>Health trackers<\/strong>: until you delete or deactivate them, and at the latest 3 years after your last login.<\/li>\n<li><strong>Site&rsquo;s technical mail log<\/strong>: 30 days.<\/li>\n<li><strong>Bookings<\/strong>: 3 years after the session.<\/li>\n<li><strong>Orders and invoices<\/strong>: 10 years (accounting obligations).<\/li>\n<li><strong>Newsletter<\/strong>: until you unsubscribe, or after 3 years without any opening.<\/li>\n<li><strong>Reviews<\/strong>: as long as they are published; you can ask for removal at any time.<\/li>\n<li><strong>Contact requests<\/strong>: 3 years after our last exchange.<\/li>\n<li><strong>Cookies<\/strong>: 13 months at most.<\/li>\n<\/ul>\n\n<h2>7. Security<\/h2>\n<p>The whole site is encrypted (HTTPS). Access to the administration and to client files is password-protected and restricted to Hafida. Account passwords are encrypted. Your client space and trackers are visible only to you (once logged in) and to Hafida. As no system is infallible, we will inform you, and the competent authority where the law requires it, of any incident affecting your data.<\/p>\n\n<h2>8. Your rights<\/h2>\n<p>At any time, you can:<\/p>\n<ul>\n<li><strong>access<\/strong> your data and get a copy;<\/li>\n<li>have it <strong>corrected<\/strong> or completed;<\/li>\n<li>ask for its <strong>deletion<\/strong> (except what we must legally keep, such as invoices);<\/li>\n<li><strong>object<\/strong> to processing, in particular the newsletter, or ask for it to be <strong>restricted<\/strong>;<\/li>\n<li>receive your data in a readable format to send elsewhere (<strong>portability<\/strong>);<\/li>\n<li><strong>withdraw your consent<\/strong> at any time.<\/li>\n<\/ul>\n<p>To do so, email us at <a href=\"mailto:happierifhealthier@gmail.com\">happierifhealthier@gmail.com<\/a>. We reply within one month at most. We may ask you to confirm your identity, only to protect your data. Your health trackers can also be erased directly from your space.<\/p>\n<p>If you feel your rights are not respected, you can contact the <strong>CNDP<\/strong> (Morocco&rsquo;s National Commission for the Control of Personal Data Protection, <a href=\"https:\/\/www.cndp.ma\" target=\"_blank\" rel=\"noopener\">www.cndp.ma<\/a>) or, if you live in the European Union, your country&rsquo;s authority (in France: the <a href=\"https:\/\/www.cnil.fr\" target=\"_blank\" rel=\"noopener\">CNIL<\/a>). Please feel free to write to us first: we will do our best to find a solution.<\/p>\n\n<h2>9. Cookies<\/h2>\n<p>The site uses <strong>no advertising cookies and no audience-measurement tool<\/strong>. It only sets cookies needed for it to work:<\/p>\n<ul>\n<li>cart and checkout (WooCommerce);<\/li>\n<li>logging in to your account and client space (WordPress);<\/li>\n<li>remembering your chosen language and technical site cache;<\/li>\n<li>browser notifications (Brevo), only if you accept them in your browser&rsquo;s prompt.<\/li>\n<\/ul>\n<p>Some pages embed external content (Cal.com booking calendar, Google fonts). These services may receive your IP address and set their own cookies, under their own policies. You can block or delete cookies at any time in your browser settings; some features (cart, login) may then stop working.<\/p>\n\n<h2>10. Minors<\/h2>\n<p>Our services are for adults. A person under 18 can only be supported with the agreement and presence of a parent or legal guardian, who then fills in the forms with her.<\/p>\n\n<h2>11. Changes<\/h2>\n<p>We may update this policy, for example if we change a tool. The date at the top shows the latest version. 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